Frequently Asked Questions
Everything you need to know about our elite pickleball gear.
How long does shipping take for my Six Zero gear?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy for paddles?
We offer a 30-day return policy on unused paddles in their original packaging. Please note that once the plastic wrap is removed from the handle, the paddle is no longer eligible for a full refund.
Do Six Zero paddles come with a warranty?
Yes, all Six Zero paddles are covered by a 6-month limited warranty against manufacturing defects. This does not cover normal wear and tear or damage from misuse.
How do I care for my carbon fiber pickleball paddle?
To maintain the grit and surface integrity, we recommend cleaning the face with a specialized paddle eraser and avoiding extreme heat, such as leaving your paddle in a hot car.
Are Six Zero paddles USA Pickleball (USAP) approved?
Most of our performance paddles are USAP approved for tournament play. Please check the specific product description or the USAP approved list to confirm status for your model.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout process.